Good questions. Gentle answers.
Everything to help you feel at home with Nano.
Shopping with Nano
What currency are the prices in?
All product prices and bag totals are in Brazilian reais (BRL), displayed as R$ with Brazilian number formatting.
How do I find my favourites again?
Tap the heart on any product to save it, then visit your favourites. Saved items stay in this browser on this device.
Can I place an order yet?
You can browse products and build a bag in this storefront preview. Payment and order processing will be connected before the shop opens. No payment is collected here.
Delivery & your order
Where does Nano ship?
Delivery destinations and shipping services are still being finalised. They will be published here before ordering becomes available.
How much does shipping cost?
Enter your delivery CEP on the bag page to see shipping options and an estimated total. Demo rates and sample measurements are labelled in the calculator.
When will my order arrive?
Estimated delivery times appear with each shipping option on the bag page. Actual dispatch time will be confirmed before launch.
What if I need to change or return an order?
The store’s return and order-change information will be published before checkout launches. The contact page includes an order enquiry form for future support.
Taking care of your little things
Can I choose a design and mix keychains?
Yes! Choose your design on the product page, enter a quantity, then add it to your bag. Each unit is one keychain. Buy any two or more keychains for R$ 15,00 each; a single keychain costs R$ 18,00. You can mix characters and designs.
How do I care for my merchandise?
Each product page includes care guidance. Wipe acrylic gently with a soft cloth. Avoid abrasive cleaners, prolonged moisture and pulling on the clasp.
How can I keep up with new collections?
Our happy mail form will be connected to our newsletter service before launch. For now, enjoy a peek around the shop.